There’s really more to buying ATV that just the price…although a reasonably priced ATV will surely make you feel all that much happier about your purchase but from experience, we can tell you one thing’s for sure – the better the customer service, the more satisfied you will be in the long run. For instance, if you purchased a an ATV from an online ATV dealer and when you get it, it works fine for all of one week. And the you find that something’s wrong with it – what happens now? who do you turn to now that you’ve discovered that your brand new ATV isn’t perfect? Anything can happen, this is the truth and we’re not saying that we SHOULD expect to have a faulty ATV at all! Far from it. In fact, even with world renowned branded ATVs, there’s still a chance of it being delivered to your doorstep with a minor glitch.
Shady online ATV dealers usually promises to give you good customer support and after-sale services, but when the time (unfortunately) rolls around, customer service tells you that they can’t help you with your brand new ATV…the very same ATV that you just bought from the dealer. Well, compare that to a company that deals with your complaint and helps you find a way to fix the problem that you have with the ATV…there’s no doubt as to which company will get recommendations from you.
Before you buy an ATV, you should always test their customer support response rate by sending emails to them and calling them on their hotline. If the customer service is good, then go ahead and get the ATV from them. However, if they don’t seem too keen on answering your questions and the customer service person is not as knowledgeable as you would like him or her to be, take your money elsewhere and find a reliable and professional ATV provider.
Trust us, you’ll be happier this way.